NPS Calculator

Net Promoter Score from promoter, passive, detractor counts.

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See how it works

Watch a quick simulation of this tool in action — no file needed.

How to use NPS Calculator

Follow these steps — everything happens instantly in your browser.

  1. 1

    Step 1. Enter the count of promoters (rated 9-10).

  2. 2

    Step 2. Enter passives (rated 7-8).

  3. 3

    Step 3. Enter detractors (rated 0-6).

  4. 4

    Step 4. See your NPS score and interpretation.

Why use this tool

Frequently asked questions

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